Details:
We are a primary care clinic with focus on addiction therapy.
Are you personable, friendly, outgoing, and have a passion for helping improve the lives of others?
We have an amazing opportunity for an individual looking to gain some experience in a medical office, where we value you as a person and not just your certification. As a Clinic Assistant you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’ lives.
Responsibilities for this role will include but, not be limited to:
• Greet and request required information from patients, explain (If necessary) the specimen collection process, and ensure patients have followed necessary protocol prior to specimen collection.
• Perform special test collections, such as medical/legal drug screens, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests. Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.
* Maintaining patient dignity, privacy and confidentiality
Qualifications & Experience:
Qualifications & Experience:
Preferred Education, Skills and Qualifications:
-Excellent communication skills and command of English
- Ability to work well under pressure, with people in crisis, and stressful situations with a proactive approach to problem solving
- Ability to maintain strong communication skills, both with patients and health care providers
-Ability to maintain patient dignity, while also effectively communicating with them and/ or the healthcare provider
- Ability to work both independently and in a team environment
- Ability to multi task and remain organized
-Proficient with computers, experience with EMR would be an asset
-Experience in the health care industry (professional or personal) would be an asset but not required
The right person for this role will be focused on great client/patient service, and be able to relate to patients on an empathetic level, even if stressful situations present.
Some key qualities include: Empathy, flexibility, adaptability to change, and problem solving skills.
If you possess these qualities, have excellent communication skills, are organized, open minded, self motivated and love to help people please apply for this position.