Key Duties and Responsibilities
1. Gathers information relevant to the client’s problems, needs, and risks by interviewing,
observing behaviour, meeting with service providers and others, and using a variety of
inventories, checklists, and questionnaires. Reviews the information gathered to identify
problems, needs and risks.
2. Develops and implements short-term, issue-specific intervention plans (Personal Service
Plan) within program guidelines in consultation with the supervisor.
3. Provides life-skills building in areas such as anger management or self-management
techniques, personal care skills and personal finance, meal preparation, and housekeeping.
4. Evaluates the effectiveness of the intervention plan, reports on clients’ progress, and
discusses related concerns with the supervisor in order to resolve identified problems and
move towards defined objectives.
5. Recognizes, analyses, and deals with potential emergency situations such as client’s
aggressive behaviour to ensure no harm comes to the client and/or the public. Reports
problems to supervisor.
6. Plans, prepares and conducts individual or group counselling sessions using techniques
such as active listening, conflict resolution, basic counselling, and basic psycho-educational
methods to resolve the identified problems, needs and risks.
7. Identifies social, economic, recreational and educational/vocational services in the
community that will meet the clients’ needs. Liaises with and/or promotes the interests of
the clients with other community service providers, resources, and professionals as
required. Accompanies clients to meetings and appointments as required.
8. Maintains related records, logbooks, and statistics and provides reports to the supervisor
as required.
9. Performs residence maintenance and housekeeping duties such as laundry, sweeping,
mopping floors, inventory, shopping, cleaning equipment, and food services.
10. Performs other related duties as required.
Schedule: There are five different shifts at The Junction. The successful candidate may be scheduled to work any of the following:
Shift A: 11:00 pm – 9:00 am
Shift B: 9:00 am – 7:00 pm
Shift C: 7:00 pm – 5:00 am
Shift D: 5:00 am – 3:00 pm
Shift E: 1:00 pm – 11:00 pm
There are two different schedules at The Junction. The successful candidate may be schedule to work any of the following:
Schedule 1:
Week 1 – On: Sunday, Monday, Tuesday, Wednesday; Off: Thursday Friday, Saturday
Week 2 – On: Sunday, Monday, Tuesday; Off: Wednesday, Thursday, Friday, Saturday
Schedule 2:
Week 1 – On: Thursday, Friday, Saturday; Off: Sunday, Monday, Tuesday
Week 2 – On: Wednesday, Thursday, Friday, Saturday; Off: Sunday, Monday, Tuesday, Wednesday