Company:
The John Howard Society of North Island
Details:
Assists the Program Manager in their general duties including planning, administration,
communication, training, and policy development. Oversees day-to-day operations of one or
more programs and staff to ensure goals and objectives of John Howard are met. On rare
occasions, may provide direct service to clients.
Key Duties and Responsibilities
To perform the job successfully, the Assistant Manager must consistently be able to perform
each essential duty satisfactorily. Other related duties may be assigned.
Supervises program staff by performing duties such as assigning work, providing feedback
on performance, and conducting performance evaluations.
Participates in the recruitment and selection of staff by performing duties such as screening
applicants, participating on interview panels, and making hiring recommendations.
Orients, determines the need for and provides training to program staff, volunteers and
practicum students.
Oversees the day-to-day operations of one or more programs by ensuring that the program
standards, guidelines and policies of the organization are maintained. Implements,
coordinates and evaluates plans and programs designed to ensure that clients’ needs are
met.
Formulates program policies and procedures, and evaluates one or more programs in
consultation with the Program Manager.
Provides administrative support including client/staff/agency statistical and record
gathering and analysis, purchasing, organizing of events (e.g. training, meetings), inventory
control, liaison with other work sites and government ministries.
Ensures that appropriate systems are in place to support and maintain programs.
Ensures effective communication with staff, maintains an effective relationship with other
work sites, government officials and other community groups. Represents agency on
designated committees or at designated events.
May assume responsibility for the development and implementation of special projects.
May work as front-line deliverer of services such as: performing assessments, developing
action or case plans, counselling, training, and evaluating performance and progress of
clients.
Assumes role of Program Manager in their absence.
Performs other related duties as required.
Qualifications & Experience:
The requirements listed below are representative of the knowledge, skill, and/or ability
required to perform each essential duty satisfactorily.
Education, Training and Experience
Master’s degree and three years related experience including one year of supervisory or
administrative experience. Experience should include community and government relations.
Visit our website at www.jhsni.bc.ca and see Opportunities/Employment/Campbell River/JH278 for complete details regarding qualifications and experience required.