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Food and Beverage Server

Food and Beverage Server

Expiry Date: 
Friday, October 29, 2021 - 9am
Job Type: 
Port Hardy and North Island
Port Hardy
Port Hardy
Kwa'lilas Hotel
Tourism/ Hospitality
We are seeking enthusiastic people to join our hospitality team for Kwa’lilas Hotel located on Northern Vancouver Island in scenic Port Hardy, BC. This role is for a Food and Beverage Server for our restaurant, pub, and banquets. Employees also can cross train in a variety of jobs to broaden their experience and skill set.

Duties and Responsibilities:
• Maintains quality standards for the hotel food and beverage operations, including greeting patrons, making them feel welcome, and handling basic inquiries.
• Provides customer service through the completion of routine duties and tasks such as taking, relaying, and serving food and/or beverage orders, providing product knowledge, handling cash, credit and debit card transactions in accordance with Hotel Policies
• Checks on guest satisfaction and follows up on requests where possible and appropriate
• Ensures the safety and security of the property, fellow employees and guests when completing tasks
• Stocks supplies and maintains inventory levels
• Demonstrates a customer service attitude with internal / external contacts
• Cleaning tables, counters and glass ware
• Performing opening and closing duties as required
• Other duties as required
Qualifications & Experience: 
• FOODSAFE and Serving It Right Certifications
• Professional attitude and appearance
• Excellent communication, interpersonal, and customer service skills
• Cash handling experience an asset
• Ability to work a flexible schedule, including weekends and holidays
• High attention to detail and ability to multi-task
• Workplace Hazardous Materials Information System (WHMIS) training an asset
• Candidate must have demonstrated experience as a team player and ability to multi task.
• An excellent command of the English language is required for this position.
• The applicant will be a dedicated, keen and self-disciplined individual with a sincere desire to provide excellent customer service within a high volume environment
How to apply: 
Please submit your resume with cover letter, in confidence, to