Food and Beverage Server

We are seeking enthusiastic people to join our hospitality team for Kwa’lilas Hotel located on Northern Vancouver Island in scenic Port Hardy, BC. This role is for a Food and Beverage Server for our restaurant, pub, and banquets. Employees also can cross train in a variety of jobs to broaden their experience and skill set.

Summary:
Duties and Responsibilities:
• Maintains quality standards for the hotel food and beverage operations, including greeting patrons, making them feel welcome, and handling basic inquiries.
• Provides customer service through the completion of routine duties and tasks such as taking, relaying, and serving food and/or beverage orders, providing product knowledge, handling cash, credit and debit card transactions in accordance with Hotel Policies
• Checks on guest satisfaction and follows up on requests where possible and appropriate
• Ensures the safety and security of the property, fellow employees and guests when completing tasks
• Stocks supplies and maintains inventory levels
• Demonstrates a customer service attitude with internal / external contacts
• Cleaning tables, counters and glass ware
• Performing opening and closing duties as required
• Other duties as required